Privacy Policy

GUS Entertainment (operated by GUS Media LLC, "GUS," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website at gusentertainment.com and our media management platform (Mission Control / GUS Studio).

By using our services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Account Information

When you create an account or engage our services, we may collect your name, email address, company name, phone number, billing address, and payment information. Payment details are processed by secure third-party payment providers and we do not store full card numbers on our servers.

Usage Data

We automatically collect certain information when you interact with our platform, including:

• IP address and general geographic location
• Browser type and version
• Pages visited, time spent, and navigation paths
• Device identifiers and operating system
• Referring URLs

Content You Upload

When you use Mission Control / GUS Studio, we store content you upload or submit — including videos, images, documents, and metadata — to deliver our content production and publishing services. You retain ownership of your content (see our Terms of Service for details).

Communications

If you contact us by email or through our website, we retain those communications to respond to your inquiry and for quality assurance.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related communications
• Operate the Mission Control platform and manage content pipelines
• Analyze usage patterns to improve the platform experience
• Send service updates, security alerts, and support messages
• Respond to your comments and questions
• Comply with legal obligations
• Protect against fraud and unauthorized access

We do not sell your personal information to third parties. We do not use your data for advertising targeting outside of services you've directly engaged with.

3. Third-Party Services & Integrations

Our platform integrates with a number of third-party services to deliver our content production and publishing workflows. Each of these services has its own privacy policy governing how they handle your data.

We only request permissions necessary to perform the specific functions described above. We do not store long-term OAuth tokens beyond what is required for active integrations, and you can revoke access to any connected service at any time through your account settings or directly through the third-party platform.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. Specifically:

• Account information is retained until you request deletion or your account is closed.
• Content uploaded to the platform is retained until you delete it or for up to 90 days after account termination.
• Usage logs and analytics data may be retained in aggregated, anonymized form indefinitely.
• Communications and support records are retained for up to 3 years.

We may retain certain information longer where required by law or legitimate business interests (such as financial records required for tax purposes).

5. Cookies & Tracking

We use cookies and similar tracking technologies to operate our platform and understand how users interact with our site. This includes:

• Essential cookies — required for authentication and core platform functionality.
• Analytics cookies — help us understand usage patterns and improve our services.
• Preference cookies — remember your settings and preferences.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of our platform.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — request that we correct inaccurate or incomplete data.
• Deletion — request that we delete your personal data, subject to certain legal exceptions.
• Data portability — request your data in a structured, machine-readable format.
• Opt-out of communications — unsubscribe from marketing emails at any time.

To exercise any of these rights, contact us at admin@gusentertainment.com. We will respond within 30 days.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at admin@gusentertainment.com and we will take steps to delete it promptly.

8. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights regarding your personal information:

• Right to Know— the categories and specific pieces of personal information we've collected about you.
• Right to Delete — request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out of Sale — we do not sell personal information. No opt-out is required.
• Right to Non-Discrimination — we will not discriminate against you for exercising your CCPA rights.

To submit a California privacy request, contact us at admin@gusentertainment.com with "California Privacy Request" in the subject line. We will verify your identity and respond within 45 days.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. This includes encrypted data transmission (TLS), secure access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and use of our services is at your own risk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

For any questions, requests, or concerns about this Privacy Policy, reach us at: